Privacy Policy

At Loop&Co UK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
• Non-Personal Information: Browser type, device data, IP address, and website usage statistics.

2. How We Use Your Information

• To process, fulfil, and deliver your orders.
• To provide customer support and respond to your enquiries.
• To improve our products, services, and website functionality.
• To send marketing communications and offers (only if you have given consent).
• To comply with legal, tax, or regulatory obligations.

3. Cookies & Tracking

We use cookies and analytics tools to enhance user experience and monitor website performance. You may disable cookies through your browser settings, but some features may not function as intended if you do so.

4. Data Security

We employ industry-standard security measures, including SSL encryption and secure servers, to protect your data from unauthorised access or misuse. While we take every reasonable precaution, no internet transmission is completely secure.

5. Sharing of Information

We do not sell, rent, or trade your personal data. We may share information only with trusted third-party service providers (such as payment gateways, logistics partners, and IT support) who help us operate our business — strictly for order fulfilment and service improvement.

6. Your Rights

• Request access to or correction of your personal information.
• Withdraw consent for marketing communications at any time.
• Request deletion of your personal data, subject to legal and business obligations.

7. Third-Party Services

Our website may link to third-party platforms (such as Shopify, PayPal, or Google Pay). These services have their own privacy policies and practices, and we encourage you to review them before providing your information.

8. International Transfers

Some service providers may process data outside the United Kingdom or the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. The latest version will always be available on this page with an updated effective date.

10. Contact Us